Courtney Schnell

Practice Manager, CMAA

Courtney Schnell has 18 years experience establishing relationships with our patients and doctors, providing a wide range of patient care from scheduling appointments to resolving claims and predetermining benefits with insurance plans.

In addition to managing the daily operations of the Practice, Courtney coordinates Dr. Krupp’s Speaking Engagements and Lectures when he is asked to share his expertise and knowledge nationally with colleagues.

Tricia Ray

QDA, DRT, Surgical Assistant

Tricia Ray has been an oral surgery assistant for 18 years, 6 of which have been with Dr. Krupp. Her credentials are QDA and DRT. She not only has experience in oral surgery but has spent time in the general dentistry field too. She understands dentistry from both perspectives, which gives her the ability to understand implants and prosthetics and how they relate to one another and easily explain procedures to her patients. She is a mother and grandmother and enjoys life each and every day.

Katy Nedyalkova

FGDDS / DRT

Katy graduated dental school in Bulgaria and practiced dentistry for several years. She then decided to make a life change and move to the United States where she spent her first years with her family on the beautiful Island Nantucket . In 2007 a subsequent move to Maryland was made after desiring milder winters. She now works with Dr. Krupp in all aspects of patient care and surgical assisting, from consult and follow up to planning a treatment and surgical procedures. She is a BDA and ADA member, Maryland certified DRT and an AAOMS anesthesia certified assistant. She states, “Working here is an amazing experience. I do believe that dentistry makes changes in people’s lives and that is our goal – to help our patients to improve their life!”

Samantha Fleet

BBM

Samantha is a native resident to Maryland. She attended college at Wilmington University where she received her bachelor’s degree in Business Management in 2008. She started working in the dental field while attending college and enjoyed it so much that she continued on after graduation. She has been working in the oral surgery specialty since 2011 but started her career in general dentistry. She focuses primarily on insurance claims, benefits and patient finances, but also enjoys the everyday patient communications. She is a happily married and is a mom to one daughter.

Tiffany Wright

Sterilization Technician

Tiffany is our sterilization tech. She has over two years of sterilization experience. Tiffany resides in Baltimore county and hopes to continue her education.

Tamara Shvets

DRT

Born and raised in Kiev, Ukraine, Tamara Shvets attended college at Kiev University of Culture and Art receiving her masters’ degree in arts and education with a concentration in psychology and counseling/social work. In 1992, Tamara moved to the United States and in 1993 attended Baltimore Hebrew University where she completed a course in the foundation of modern computer culture. Tamara then attended Baltimore City Community College where I obtained certification in child day care. From there, Tamara started my dental career in general dentistry and then in 1995 transitioned to oral surgery. It was at that point that I obtained my certification in dental radiology and dental radiation technician from Baltimore City Community College. 

Diana Finn

QDA, DRT

Diana holds a license as a Qualified Dental Assistant and Dental Radiation Technician with over 27 years of dental experience. Her knowledge of dental procedures and excellent communication skills enables her to purpose treatment options to our clients. She works closely with referring doctors in educating there teams to help them provide the same type of service to their patients. She takes great pride in being part of a team that offers the best surgical and non-surgical treatment options and care for the entire Baltimore and surrounding counties.

Amanda Hallihan

DRT

Amanda holds a license as a Dental Radiation Technician, with over 18 years of experience. Her knowledge of dental procedures helps her perform her job at the Krupp Center excellently. With her years of experience and knowledge with all parts of the office, including insurance and pre and post op care gives her the ability to provide the patient the best experience possible here at Krupp Center. She enjoys that every day she comes to work she has the chance to make someone’s day a little brighter, and in most cases lift their self esteem.

Amanda enjoys being a mom to two wonderful boys. In her down time, she likes to ride motorcycles and go to concerts.

Pam Zagula

Aesthetician

Pam graduated from LPN training at Bridgeport Hospital, Bridgeport Connecticut. She spent 5 years employed by the hospital as a medical / surgical nurse. She moved to Nashville, Tennessee and spent 4 years as an Orthopedic nurse for a large private practice. Pam moved to Annapolis Md. and enrolled in the prestigious Von Lee International School of Aesthetics and trained with industry leader Carole Walderman. After graduation she joined an esteemed Plastic Surgery practice in Annapolis. With the direction of the physicians, Pam combined her nursing skills with her aesthetic training and opened the first skin care center in Anne Arundel County and spent 20 years caring for patients pre and post surgical needs as well as providing medical aesthetic services. She worked in Aesthetic equipment sales and training and product education and has owned her own business. Pam is a pioneer in her field and served on the Board of the Society of Plastic Surgery Skin Care Specialists (SPSSCS) at the inception.

Dee Krupp

Director

After consulting for nearly 10 years in healthcare technology, Ms. Krupp applied her skills in supporting the practice. Her background in multiple areas of computer information systems provides her many skills allowing her to satisfy responsibilities of cross-functional roles such as marketing and technology support. She is a committed to maintaining the team’s up-to-date skills and abilities through coordinating education and training. “My number one responsibility is always taking care of the team. A caring, supportive, empathetic, friendly, helpful, family environment is our secret. We all love coming to work each day and that goodness emanates to our patients.”